Zak Sheets
Public Safety Communications Center Director 
Phone: (970) 479-2231
Email: ZSheets@vail.gov
Zak has been a dedicated professional in the 911 emergency communications industry since 2011. His career began in West Tennessee, where he steadily advanced from a line-level dispatcher to roles including trainer, lead dispatcher, and supervisor. In 2021, Zak and his family relocated to Colorado, where he quickly advanced from a line-level dispatcher to roles including trainer, lead dispatcher, supervisor, operations manager, and he now serves as the Director of the Vail Public Safety Communications Center.
Throughout his career, Zak has remained committed to leadership development, operational excellence, and professional education. He has held certifications as a training officer through both APCO and NENA, and currently holds the Center Manager Certification Program (CMCP) credential and is a certified Emergency Number Professional (ENP) through NENA. Zak's experience spans frontline operations to executive leadership, and he continues to advocate for innovation, resilience, and service excellence in public safety communications.