Town of Vail Buses

Please note that animals are not allowed on buses unless they are a trained service animal.   A service animal is any animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability.

Our drivers are trained to recognize and honor this provision of the Americans with Disabilities Act.  When a handler with a service dog enters our buses, our drivers know that two questions may be asked and only if the animal’s service tasks are not obvious.

• Is the animal required because of a disability?
• What work or task has the animal been trained to perform?

Animals that are not trained to perform tasks that mitigate the effects of a disability, including animals that are used purely for emotional support, well being, comfort or companionship, are not considered work or tasks for the purposes of the definition of a service animal, and therefore, do not qualify to board our buses under the ADA.